Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly, such as when you fill out a contact or quote request form. This includes your name, company name, email address, phone number, and details about the services you are requesting. We may also collect basic usage data through analytics tools to improve our website.
2. How We Use Your Information
We use the information collected to respond to your inquiries, provide calibration and engineering services, send service quotes and certificates, notify you of relevant updates, and improve our website and services. We do not sell or rent your personal information to third parties.
3. Information Sharing
We may share your information with trusted service providers who assist us in operating our website or providing services to you, provided they agree to keep this information confidential. We may also disclose information if required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Calibration certificates and technical data are transmitted securely.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Calibration records are retained in accordance with ISO 17025 requirements (minimum 5 years).
6. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@expertpower.com.sa.
7. Cookies
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: Expert Power, Al Malaz District, Riyadh, Saudi Arabia | info@expertpower.com.sa | +966114210481